Customer Service


We focus on our customers. And so to help you in the best way possible, we’ve put together a variety of services.

Customer Service

Contipark’s goal is to provide its customers with the best and most convenient type of parking at all times. Information on our locally provided services can be found at the individual car parks' info pages.



You’ll find the answers to many questions quickly and easily in our Frequently Asked Questions (FAQ) at the MEIN CONTIPARK customer portal.

Customer Service

Our customer service will be happy to answer general questions about easy and cost-efficient  parking with Contipark. You can contact our customer service from Monday to Friday from 10:00 a.m. to 1:00 p.m. at the following telephone number: +49 (0)30 31 98 71 555. Outside these times, our customer service team is available by e-mail:

We’d be glad to be of assistance.

Help on site at our parking facilities

Should a problem arise on site, please press the Info/Hilfe/SOS button at the ticket machine or at the entrance & exit terminals, and you will be connected with central support services. Our competent employees will be happy to assist you.